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Privacy Policy

Last updated: January 12, 2026

1. Introduction

PropTrader.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading automation platform.

By using PropTrader.AI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

  • Email address (for authentication)
  • Profile information you provide
  • Broker connection credentials (encrypted)
  • Conversation history with our AI
  • Screenshots you upload for analysis

Trading Data

  • Trade history synced from your broker
  • Strategy configurations and rules
  • Challenge progress and compliance data
  • Behavioral patterns (timing, sizing, session data)

Automatically Collected

  • Device information and browser type
  • IP address and approximate location
  • Usage patterns and feature interactions
  • Session timing and duration

3. How We Use Your Information

  • To provide and maintain our trading automation service
  • To execute trades on your behalf based on your strategies
  • To detect behavioral patterns and prevent trading errors
  • To track your challenge progress and compliance
  • To improve our AI models and trading algorithms
  • To send important service notifications
  • To respond to your inquiries and support requests

4. Behavioral Intelligence

A core feature of PropTrader.AI is our behavioral intelligence system, which analyzes your trading patterns to help prevent emotional trading mistakes and protect your challenge accounts.

This includes analysis of:

  • Trading session timing and duration
  • Position sizing patterns
  • Win/loss sequences and emotional responses
  • Deviation from stated strategy rules
  • Risk-taking behavior near daily limits

This behavioral data is used to provide real-time protection and is retained in anonymized form to improve our AI models (see Section 7).

5. Data Security

We implement industry-standard security measures to protect your data:

  • All data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Broker credentials stored with additional encryption
  • Row-level security ensuring you can only access your own data
  • Regular security audits and penetration testing
  • SOC 2 compliant infrastructure (Supabase, Vercel)

6. Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication
  • Anthropic (Claude): AI strategy parsing and analysis
  • Tradovate: Broker integration for trade execution
  • Vercel: Application hosting

Each service has its own privacy policy. We do not sell your personal data to any third party.

7. Data Retention After Account Deletion

When you delete your account, we immediately and permanently delete all personally identifiable information including:

  • Your email address and profile
  • Broker connection credentials and API tokens
  • Conversation history and chat messages
  • Uploaded screenshots and analyses
  • Your authentication records

We retain anonymized trading patterns and behavioral data for research and product improvement. This anonymized data:

  • Cannot be used to identify you personally
  • Has no connection to your email or profile
  • Is stored with NULL user identifiers (no user ID linked)
  • Helps us improve our AI models for all users
  • Contains only aggregated trading patterns, not personal details

You may re-register at any time with the same email address. Your new account will be completely separate from any previously anonymized data.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate personal data
  • Erasure: Delete your account and personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to certain processing activities

To exercise any of these rights, contact us at privacy@proptrader.ai

9. GDPR Compliance (EEA Users)

For users in the European Economic Area, we process data under these legal bases:

  • Contract: Necessary to provide our trading automation service
  • Legitimate Interest: Improving our AI and preventing fraud
  • Consent: For optional features and marketing communications

10. CCPA Compliance (California Users)

California residents have additional rights under CCPA:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising CCPA rights

We do not sell your personal information.

11. Children's Privacy

PropTrader.AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of PropTrader.AI after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: